2 things happened first-i picked up the security. I think this is a very serious problem : we customers trust the honesty and reliability of the tech support people, who can control our computers when we call for help, and we don't want them to take advantage of that to access personal information, like e-mails accounts or else. so my deal is that my preinstalled hardware/software (cyberlink youcam 2.0) stopped working correctly. Start > All Programs > CyberLinkYouCam > CyberLink YouCam. To access the webcam and CyberLink YouCam software, select.
#Cyberlink youcam 7 wont start software#
Preinstalled CyberLink YouCam software provides new features that expand the webcam experience. We ended the call and I thought that he no longer had control on my computer.Ī few hours later, I got an email saying that a connection had just been made with my user ID on my Yahoo account from a computer in India !!! Scary ! I mmediately changed all my passwords from my HP Pavillion and called back the customer service to report the problem (unfortunately, I got people in India again and they did not help me). The webcam is an input device that allows you to capture and share video. Launching in IM Mode If there is no webcam video or audio when you start a webcam video. I was quite reluctant to give him this personal information, so I told him I would do it by myself. ensure that no other program is currently open and using the webcam.
#Cyberlink youcam 7 wont start install#
He insisted a lot for me to give him my credit card number, saying that it was very difficult to install and I would need his help.
This guy mentioned McAffee and he wanted me to buy it (I was still in the trial period).
I got a guy in India who took control of my computer : not only he did not fix the camera problem but now the microphone doesn't work on my 2x detachable. Don't know if it was a temporary problem for them or what they did, but hopefully it will continue working.Īs you are a HP employee, I want to tell you that I called HP tech support on Wednesday morning about this problem on my brand new HP2x Detachable. I did not dare to uninstall the Cyberlink Webcam but I had also sent them a message and now, for some reason, my webcam seems to work again on Skype. After a bit of googling found out that cyberlink youcam was the reason, anyone have a clue why its problem to have the pair on the same operating system (Vista) Seemed weird, anyway if you guys have had a similar problem, try giving it a uninstall.
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